Shipping Policy
At Eliyeen, we are committed to delivering your order quickly, securely, and with care.
UK Shipping
We are pleased to offer complimentary standard delivery on all UK orders.
Processing & Dispatch
- Orders placed before midday (Monday to Friday) are dispatched the same working day.
- Orders placed after midday will be processed and dispatched on the next working day.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Times
Standard UK delivery usually takes 2–5 working days from the date of dispatch.
Please note that delivery times are estimates and may vary during busy periods or due to circumstances beyond our control.
Express Delivery
We also offer Next Working Day Express Delivery for an additional fee of £10. Orders placed before midday will be dispatched the same day.
International Shipping
We proudly ship worldwide.
International shipping rates are calculated at checkout based on the destination and shipping method selected.
Delivery times for international orders vary depending on the destination country and local customs procedures.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your parcel's journey.
Delivery Issues
If your order has not arrived within the expected delivery timeframe or you experience any issues with your shipment, please get in touch with us and we will be happy to assist.
Contact Us
If you have any questions regarding shipping, delivery times, or your order status, please contact our customer support team. We are always happy to help.
WhatsApp: +44 7419 769357
Email: support@eliyeen.co.uk